FAQS

See some common questions and answers below, or contact us. 

  • What are your shipping times

    Orders are typically processed within 1-2 business days. Once shipped, delivery takes 3-7 business days within the U.S. You'll receive a tracking number as soon as your order is on the way.

  • Where is Culture Hop based?

    Culture Hop is based in New Jersey, USA. We create thoughtfully designed puzzles and activity books inspired by cultures and destinations around the world.

  • What is your return policy

    We want you to love your Culture Hop purchase. If you’re not completely satisfied, please contact us within 30 days of delivery and we’ll be happy to help. Items must be unused and in their original condition to be eligible for a return or refund.

  • Are your puzzles suitable for all ages?


    Our 150-piece puzzles are designed to be enjoyed by kids, teens, and adults. Younger children may enjoy completing them with a little help from a grown-up, making them a fun activity for the whole family.

  • What ages are the activity books designed for?

     Our activity books are designed primarily for elementary-age children, with puzzles, games, and activities that make exploring different cultures fun and engaging. Some activities may be enjoyed independently, while younger children may benefit from a little help.

  • Do you offer international shipping?

     Currently, we ship within the United States. We hope to offer international shipping in the future, so stay tuned!


  • Do you offer gift wrapping?

     Gift wrapping is not currently available, but our products are thoughtfully packaged and make wonderful gifts just as they are.


  • How can I contact customer support?

     We’re happy to help! Visit our Contact Us page to send us a message, and we’ll get back to you as soon as possible.